MEDICFX warrants that the products supplied will be of good quality and reasonably fit for the purpose(s) mentioned in the descriptions. All products that are faulty or damaged need to be notified, with a photo of the damage, within a week after receiving the products. If the damage or fault is due to fabrication, the faulty product can be returned and repaired, replaced, or refunded.
MEDICFX offers a 6-month warranty on the silicone parts of your model. With normal, gentle use no rips or tears should occur. There is no warranty on hair-work.
All our products are handmade and may have small imperfections and slight variations from our webshop image.